Information for buyers:

  1. All of our products are hand-made.
  2. The products are pieces of handicraft of women from Bosnia and Herzegovina.
  3. You can purchase our products in our Centre in Tuzla, or in our on-line shop.
  4. Buyers from Bosnia and Herzegovina pay with cash on delivery.
  5. Bosfam uses PayPal for payments for your orders from abroad. Once you select the items you wish to purchase, you will be taken to the safe PayPal website, where the information on safe payment is given in detail. Your purchase is a direct transaction between you and PayPal. Payment will be shown on your card or your PayPal account.
  6. Once your order has been processed, it will take 3-5 days for delivery of the purchase.
  7. All purchases are delivered by express mail, making our delivery safe and on time.
  8. Price of shipping depends on the destination. Cost estimated can be sent to you upon your request.
  9. Customs and import taxes
    Buyers out of Bosnia are responsible for any customs and import taxes that may apply. Bosfam not
    responsible for delays due to customs.
  10. Please contact us for additional information!